Hathway Cable & Datacom — hathway broadband services

Same thing is happening with me. Hathway is constantly harrassing to continue services for account [protected]. I kept telling that i have left the city. I have left the city a while back and have no pending dues with hathway. I had called and requested closure. They never mentioned at the time that the modem has to be returned. And now i am getting notifications that i should return the modem or else they will take legal action. This is truly shocking.