[Resolved]  Hathway Cable & Datacom — hathway connection not given after taken money. also not responding the call.

Address:Chennai, Tamil Nadu, 600130
Website:www.hathway.com

Hi,
I did enquiry for hathway broadband plans in my apartment they have taken my address and phone number.
After that hathway marketing executive came to my home and ensured me to get connection in 2 days and taken money also[deposit money + one month broadband bill prepaid]. But now its already one week happened but connection not done. And they are not responding on the call. I did more enquiry in my apartment. They will take another 1 month to provide connection in my apartment.

Hathway marketing persons are trapping customers. Taken money from many customers like me but connection not provided yet.

Address: jain spring meados apartment, thalambur main road, navallur, chennai-600130, tamil nadu.

Marketing person - murli sisu ([protected])/[protected]

Kindly consider my request. Many customers are suffering like me. They must be punished or give customers compensation.

Thanks,
Kumar gaurav
[protected]
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Aug 17, 2018
Complaint marked as Resolved 
Resolved
Hathway customer support has been notified about the posted complaint.
Jul 30, 2018
Updated by Kummar Gaurav
I already complaint in customer care and nodal officer Chennai @[protected]@hathway.net, but I am NOT Satisfied with their answer. They aren't talking about compensation also not able to resolve the issue.
Verified Support
Jul 30, 2018
Hathway Customer Care's response
Dear Kummar Gaurav,
We have forwarded your concern to our team, an executive will get in touch with you.
Regards,
Hathway Broadband
Aug 17, 2018
Updated by Kummar Gaurav
I got connection within 1 week.

Your support is valuable. Thanks for your support.
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