[Resolved]  Hathway Cable & Datacom — hathway didn't disconnect my internet and asking for money

Address:

Bangalore, Karnataka

I am Sudheesh. I have used Hathway internet only for one month, i.e November in the year 2016 and paid full amount in cash. And since I was not able to use internet when there is no power. So I have switched to ACT Internet and discontinued Hathway service by returning their modem. But still I was getting invoice to my email id for another 3 months.

Recently I got a call from Hathway asking for modem(which I have returned) after a span of 1.8 year. How is this possible? And today i got a call from Hathway saying that they have upgraded software and wanted to check whether internet is working for me. Then I called the customer care to know what is going on here? he said i have payment due of 810 Rs. If I have discontinued my internet how did Hathway generated bill.

Then I was able to correlate all this with the calls that I was getting from Delhi consumer court saying that a case has been registered on my name. Now I realized why I am getting these many calls. Its all because of Hathway Internet Service.

I want this to be resolved as early as possible