[Resolved] Hathway Cable & Datacom — hathway internet asking me to pay 45000 on call | |||
My name is Kinjal Hindocha (hathway broadband AC No [protected]- PREPAID account closed 2 yrs back will bills paid). I am getting multiple calls([protected]) from some Delhi advocate troubling me that I didn't appear at court for hearing. Later she asked me to call the person who has filed complain against me.(Rakesh Sharma-[protected]) Rakesh Sharma says I have to pay the due bills to Hathway in next 30 min or else I may have to pay Rs 45000 as a penalty in Delhi court. No notice, any sms, e mail was received previously on this. (Hathway and the advocate both had my number and e mail address, not sure why no communication was ever done before and now they want all money in 30 mins and they are not telling money for what) I had requested my service disconnection on December 12, 2015 which reflects in hathway system records as well. ( I cross checked by calling customer care). Atleast give me the clear details of why u are asking the amount for a closed prepaid connection with all bills cleared 2 years back?? why all of a sudden from yesterday evening with 30 mins hathway want payment( without telling details and break up of money- for a closed PREPAID account with all payment done) or else come delhi, pay rs 45, 000 etc threats I am getting. I logged in website and checked from the option of quick pay-- broadband --. enter city and account number I get http 4003 error- website declined to show this page. On calling customer center last evening, they said they don't have information on details, they cant help and advised to visit nearest hathway office. Not sure what is happening and how can they trouble someone with false charges who has discontinued the service 2 years back with all prepaid bills paid Was this information helpful? | |||
Aug 26, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Jul 25, 2018 Hathway Customer Care's response Dear kinjalh, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
Add a Comment | |||
30%
Complaints
6929
Pending
0
Resolved
2007
View all 6929 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
Post your Comment