[Resolved]  Hathway Cable & Datacom — hathway internet hyderabad disconnected my internet connection and not refunding my paid amount and bluffing the public and me in hyderabad

Address:

500013

I have my hathway internet connection bearing account no. [protected]. They are not providing the connection to me. When i contacted to customer care many they are saying that from the date and time of the call 24 hrs to resolve. But nothing is resolved as on date since from a week. So, i don't want to proceed further that, i am having my personal work in internet. Because of them i am loosing so much of my personal work because of this improper responses. Further, i lost my patience and said to disconnect and close my account and refund my paid amount. But they are saying that they will refund the amount after 30 days. Why to take that much of time to refund my money as they were doing the mistakes and improper responses. If they refund my money so that i can proceed to take another internet connection. This simply shows that they doing the business by bluffing the people. Completely hathway is bluffing and thefting directly simply saying customer care.

The e-mail ids of the network providers is
[protected]@hathway.net

So kindly do the needful and settle the issue of refund of my paid amount of rs. 1860/- for 3 months as they were not even provided a week of service as early as possible to take another net connection.