Hathway Cable & Datacom — hathway is slyly removing channels

Address:

Mumbai City, Maharashtra, 400101

Hathway has removed some channels from their list like cnbc, colors, mtv etc. As hathway hasnt paid them for the service. On enquiring about the same, the hathway team informs us that the rates quoted by them are higher, where we customers have already been charged for the entire year and are not even getting the services promised by them. What are we paying for? When we end up making a late payment, they stop the cable service, what are we as customers supposed to do here? The channels were removed last week by them. Request the concerned authority to take some action.