[Resolved]  Hathway Cable & Datacom — hathway modem

Address:

Mumbai City, Maharashtra

I got an sms saying 'legal notice has been sent to user xxxxxxxxx, hathway broadband a/c no. [protected] plz pay immediately rs3338.31 and return modem to avoid further legal action. For query cont legal team [protected], [protected]'

First of all, there shouldn't be any pending dues on prepaid plans. Secondly, i haven't had a hathway connection for three years. Thirdly, i had communicated the connection to be cancelled before i left the place. So how is it that i am getting a legal notice now? It's possible that they didn't even cancel the connection so why should i pay for their mistake? Also modem was returned back when cancellation.

Later i've got calls asking why i discontinued the service, answer were given. Why was i not enquired of not giving the modem then? Also, got a call from some advocate claiming to call from delhi high court. When i asked for the address registered against my name in hathway, they gave some address which i've never stayed at.
This is not acceptable.
Troubling innocent people for no reasons at all.