[Resolved]  Hathway Cable & Datacom — hathway return of modem and router

On 10th april, 2018 i informed that i would be moving out so kindly come and collect the modem at the earliest. But no one ever connected from your team.

Every time i contact team they open a new ticket and then no follow up and then it gets closed in less than 24hrs. With no resolution.

I never got the amount refund from 4th april 2018 till date (Feb'2019)

Let me know how to close the account and what would be my refund amount.

Will consider this as final notice and attempt to close the account for any future communication and would use this as legal document if i am charged for your services.
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Feb 14, 2019
Complaint marked as Resolved 
a service representative was sent for collecting the modem and router
Hathway customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2019
Hathway Customer Care's response
Dear Aravindsan,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Feb 14, 2019
Updated by Aravindsan
thanks, the modem has been taken
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