Hathway Cable & Datacom — hathway router return issue
Delhi, Delhi, India
SSandy2304 on Jun 25, 2019
I am getting calls from delhi legal department. They asked me to return the router otherwise i have to pay 20000 rupee penalty. But before getting connection i was never told that the router has to be returned. Not even after closing the connection. I never received any phone calls or mails from hathway office regarding modem. How can they directly file the case against me. Is it real or fake?
[Jun 25, 2019] Hathway customer support has been notified about the posted complaint.
Verified SupportHathway Customer Care's response, Jun 25, 2019
We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.
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