Hathway Cable & Datacom — hathway router return issue

 
2 Reviews
Delhi, New Delhi District, Delhi, India
 Sandy2304 on Jun 25, 2019
I am getting calls from delhi legal department. They asked me to return the router otherwise i have to pay 20000 rupee penalty. But before getting connection i was never told that the router has to be returned. Not even after closing the connection. I never received any phone calls or mails from hathway office regarding modem. How can they directly file the case against me. Is it real or fake?

Complaint Status


[Jun 25, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, Jun 25, 2019
Dear Sandy2304,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband
Updated by Sandy2304, Jun 25, 2019
Location- Delhi
Account no- [protected]
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Location- Delhi
Account no. - [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    26%
    Complaints
    3149
    Pending
    300
    Resolved
    729
    phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    location
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    Hathway Cable & Datacom - hathway router return issue