[Resolved] Hathway Cable & Datacom — hathway services | |
Hi, I wanted to shift my hathway account [protected] connection to my new address. I requested them to get me connected to another address on 31st dec and no one contacted me until a week. I had to take a connection from another service provider. I spoke to their hathway person and told him the problem but was never advised that i need to terminate my services with them.. One of their person calls me today to threaten me to make the overdue bill amount payment? Or i would get legal notices Why will i make the payment when i have not used your service from january onwards. He has advised me to get my services terminated and i will have to pay for the termination fee. First of all you dont give the connection and then ask for money for services that i am not using. The person who spoke to me was pathetic he had no idea about my request and was only after the money. Pathetic service. I have requested for termination lets see how long do they take to do this. May be after a decade i guess. Was this information helpful? | |
Mar 29, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Feb 21, 2019 Hathway Customer Care's response Dear Hazel Dayal, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |
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