[Resolved] Hathway Cable & Datacom — hathway threatening with legal notice and action | |||||
I've used the hathway connection in pune from june, 2016 to jan, 2017. Later, i need to disconnect the connection, due to relocation. Before moving from pune, i approached hathway multiple times through call and also dropped them an email to disconnect my connection, even though mine was a pre-paid connection. But they didn't responded (I've all un-answered email available) and now after 2 years the company hathway is threatening me with a legal actions for some fictitious usage bills. So now again after calling them multiple times, they have asked me to connect with the local office to close it. But the local office was unable to help, since they couldn't login to my account (Since the account is from different location). In-short hathway didn't disconnected the service after request and now they are threatening me. Was this information helpful? | |||||
Sep 21, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 Hathway Customer Care's response Dear Paras_uty, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||||
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