Hathway Cable & Datacom — hathway took payment for installation and didn't respond

Deepak Sirola

Address:

Ghaziabad, Uttar Pradesh, 201014

I got a call from their sales team as usual like they call everyone to harass 7-8 calls a day. As i required i agreed and choose a plan of 3+1 month. She said sharing a link and i have to pay before 6.30 and they will install it next day morning. Next day was "janta curfew". On another day i called guy from local office he said i will got confirmation by 11a. M and let you know. I did'"nt get any call so i called around 12 p. M. He said offices are open and assure me that i get resolved by today evening (22 march). I can understand their problem but its 5 day they don, t even responding. Costumer care are unreachable local hathway staff is not responding. I have tried contact everyone in this region but nobody helped me. I feel like cheated. Its humiliating
Paid for services on"21 march 2020"and today is"25th march" still got not even assurance.

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Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2020

Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.

Mar 30, 2020

Updated by Deepak Sirola I have already shared my number with the complaint i wish you could read my complaint before replying it.
i am living in Vailshali Ghaziabaad.

Mar 30, 2020

Updated by Deepak Sirola Today is 30th march still no response from hathway