Hathway Cable & Datacom — hathway torturing me

Address:	Bangalore, Karnataka, 560076
Website:	www.hathway.com

I'm writing in regards to the internet service that has not provided to me at all by hathway but asking me to pay due amount. Quite some time back, although there's no cable connection but created an account on my name without my concern and signature and i got it closed through this forum. Again recently they came back with offer saying that will provide a new connection with follwing offer "hathway cashback offer, renew your acc no.[protected] with 50mbps speed @ 699/*- monthly & get 100% cashback & 1000gb, visit goo. Gl/j8qzf8 or call [protected]. Tc".

They requested me to deposit 500 to provide a cable connection and modem, so i did but nothing has been provided yet. Its been almost 21 days that i have deposited money and didn't get any service and didn't get any call regarding that instead they are asking me that i have due amount which needs to be cleared. I don't understand how this due amount came into picture when theres no service at all. Please close my account, otherwise i'm ready to file a fir. It will happen by end of this month.