[Resolved]  Hathway Cable & Datacom — home broadband - billing

Address:600117

My account details,
A/c: [protected]

Received a call from customer care on 10th of july 2019 for the bill payment and i asked them to suggest a plan which has a lower amount than now. They said to pay an amount of rs. 755/- then we will activate the plan for 1000gb per month with 150mbps. But my account deactivated today morning.

Today i called customer care to complain about this but they said there is no plan at this segment and you may call the same person who offered this.

Please take a necessity.
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Nov 14, 2019
Complaint marked as Resolved 
Few weeks later, they confirmed the payment and restored the connection
Hathway customer support has been notified about the posted complaint.
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