[Resolved] Hathway Cable & Datacom — home broadband internet connection is frequently disconnecting | |||||
My Hathway broadband connection a/c no [protected] in Mumbai Mira road is frequently disconnecting, frequency of disconnection is so high that internet connection drops 2-3 times in a minute. informed to technical service many times in last 3-4 months but no solution so far and the problem is continued. time . Every time a technical service request is raised on hathway app/ or by calling the customer service center, the service id is closed without attending and without any feedback back to me. I have renewed the annual pack last month but very disappointed with Hathway service team attitude. Was this information helpful? | |||||
Aug 13, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Jul 13, 2018 Hathway Customer Care's response Dear ajay2684, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||||
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