Hathway Cable & Datacom — horrible speed and unrealistic service

Pavancse501

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

I have moved to Hathway recently for 150 Mbps speed at home considering the tremendous work that I couldn't manage at the office.
But the saddest part which was never useful to me. I get to speed around ranging from 1 Mbps to 30 Mbps with frequent disconnections which this broadband pure waste of my money and time. Raised 5-6 complaints in 2 months and issue were repetitive and never given a proper solution. All tickets are being closed which is something I hate the most.
Is there a place where I get it escalated and resolved or should I go for disconnection of service?
My Account number:[protected]

Regards
Pavan Akula.

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Hathway customer support has been notified about the posted complaint.

Jun 22, 2018

Updated by Pavancse501 None of the customer support personal tried to reach me.

Jul 24, 2018

Updated by Pavancse501 Above complaint is still opening and the back end team of hathway pathetic.
Not sure if there is someone to control them. Last 6 tickets of my issue were closed without resolution which is most irresponsible behaviour seen in recent past from a service entity.
My personal suggestion don't ever go with hathway broadband.
Can please help me disconnection and refund of my amount paid.