Hathway Cable & Datacom — I am not getting internet even after 3 days of installation

Address:14 Cross, 3rd Main, 17, 560016

My account number is [protected] and I have raised alot of complaints but no response. I am suppose to work from home but due to Hathway with no internet access, I still can't work.. I am really sad regarding this... Kindly help me with this... My account is actually still pending.. I don't knows what to do because there is no one to help me..

I'd booked a connection on 19/03/2020 and I haven't recieved Modem/Router yet. The sales man told that the installation would be completed in the next 24 hours but it was just a lie...

Today, after 2 days, the cables are being fixed however, the Modem/ Router is not yet delivered to me.. I called the sales man and also the technician but it was of no use.. I am really disappointed about it.. As you know due to Conora Virus, I was to work from home and till now my internet connection is still incomplete..

I Got Router installed but there is no internet connection again.. I am very very much disappointed and regret to chose Hathway and this is my biggest mistakes... No one seems to care the customers after the payment is made.. I have to call the sales man again and again for over 3 days to get the cable installed and another 1 day to get the Router.. But now, I don't know how long I have to wait for the internet? I was to work from home and because of Hathway I have to be leave from my work.. I have also sent email before but it seems that no one is taking interested in it. I don't even get a response from anyone...
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I have made payment n sales person promised me to activate the account in 4 hrs but still after 2 day, it is not activated.

Customer care is worst n not giving any satisfactory answer.
Sir / Madam, there is frequent line get disconnects of Hathway cable TV from Local Operator before the due date, if we try to reach the local operator at Vidyaranyapura either to pick up the call or they would say it may take hrs or even late.

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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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