Hathway Cable & Datacom — I have been charged wrong amount

Address:	560043
Website:	www.hathway.com

Following is the mail which i have sent to hathway

Hello,

Please find below the trailing mails. Please check the mail dated "mon, may 14, 2018 at 1:33 pm" from your billing team, in which it is clearly ask by your team to pay rs 824 for june 2018 month payment and the remaining wrong amount will be taken for waiver as that was a wrong amount.

Last time when i had a discussion with your executive (Daisy), i clearly told her to put me in my old plan rs824 plan, which i was using earlier before taking your new plan in jan 2018, and to this she agreed and thats why i was asked by billing team to pay rs 824.

This month also, same issue is coming and i am being asked to pay rs 3000 which is reflecting as due amt in my account. This is a wrong amount, and it should have been waived off. I am not going to pay this wrong amount and since i am getting this wrong billings every month, i do not want to continue with hathway.

Please disconnect my connection asap.

Regards,

Gaurav banerjee