[Resolved]  Hathway Cable & Datacom — i have raised a request for shifting of my internet connection - no response from hathway

Address:

East Godavari, Andhra Pradesh, 502032

I reached out to hathway customer care for raising a shifting request 10 days before my shifting paln date. They insisted me to raise a request just 1 day before shifting date and shifting would be done within 48-72 hours after that.

Following the same i have rasied a request 1 day before and now it is 10 days, no one even reached me regarding this matter. I reached to their customer care multiple time and asked for reason for delay, they said they will arrage a callback from responsible team. Till date i did not get any call from anyone regarding this.

Worst thing about their service is that they ended my call in middle when i asked them to escalate my call to higher officials.