[Resolved] Hathway Cable & Datacom — i have renew my account on 1/10/2018 pls still today my account is deactivated

Lakhan Mantri

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411038
Website:	Phone Pe App

I have recharged my hathway broadband account on 1/10/2018. Also i have given operator ref i'd to hathway customer executive. But still my account is deactivated.
No response from customer care executive.
No reply to mail.
Overall worst experience with hathway.
So pls refund my amount i want to disconnect service due to poor service from customer care & billing desk of hathway.

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Nov 14, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Hathway Customer Care's response Dear Lakhan Mantri,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Oct 09, 2018

Updated by Lakhan Mantri Still no response 9 days are over.
One of the worst service .
Your Customer Care Executive directly saying you didn't pay any amount.
I have given Ref ID...
But still My account is deactivated.
Pls do the needful.