Hathway Cable & Datacom — imposing billing for unused account

Address:

Hyderabad, Andhra Pradesh

Hathway team are blackmailing to put a 420 case on customers to pay dues. Though asked customer care team to resolve it, nothing response from them. I was not even in the city from past 3 years & they are imposing bill which they disconnected & taken the router back. Many people are facing the same issue.

I was using the same broadband in different city from long time with same mail. If i had previous dues, why they excepted me. There customer care guys said"we know you didn't used, also router is taken back. Since you didn't terminate the account we will charged the bill for 2 years. He clearly said this is the issue with their sales team & he can't help". Currently i was using same account, if i delayed for 1 day also. They will disconnect immediately. How can they charge for 2 years & asking to pay after 3 years without intimation to me.