Hathway Cable & Datacom — improper services

Address:

Agra Road, Jaipur, Rajasthan, 302031

Overcharged for package channels and no provision of channels paid for. Agent is referring to one another and not taking responsibility. We have opted for paid channels however only 1 out of 5 channels is available. We tried to contact local cable operator but wasn't available on the phone for 3 to 4 days. On the 5th day we were asked to contact on another number which was switched off. Simultaneously we had filed a complaint on hathway customer care wherein we were advised that within 24 hours I will be contacted but it did not happen for 5 days and still counting. we have been facing this issue for more than 6 months. There seems to be no way for complaining against local area hathway cable operator. I urge you to look into this and take it forward from here.