[Resolved]  Hathway Cable & Datacom — incorrect information

Address:

Bangalore, Karnataka

Hi team..

My name is puneet kumar ahuja i have ordered a new internet connection with hathway company on 10.11.2017,

account no. [protected]

Complaint ref no. 29112017w844691.

They told me that there is no connection available in my area.. I have already paid the installation and service amount on 10th nov.

So now they are taking a lot of time to refund and even giving me wrong information that i haven't given back the router (Modem)..

Where the truth is that i never got any modem or any wires.. No installation is done here.

Everytime i call customer care they say that, i will get a call.. I m newly married and have commitments. My budget is limited.

I had to take new connections with act service provider.

And now i am stuck with no money left. All my responsibilities are being hampered due to hathway's incorrect and delayed information.

I am really not happy for this. I recently shifted to a new home for rent and due to lack of money i wasn't able to pay the rent.

This mental and financial inconvenience is not atall acceptable.. Please help me

Yours truly

Puneet kumar ahuja
[protected]
[protected]@gmail.com