Hathway Cable & Datacom — installation

Address:

Hyderabad, Andhra Pradesh, 500070

I have requested a connection 10 days back and i paid the money, but still now it is not installed and they are saying that one more day we will install it. When i asked for refund they are not responding correctly sometimes they didn't even lift the call, this is not the right way. I want my money back, when i asked money they said come to the office which is far away and would cost more than i paid to the internet then what is the use of coming, it doesn't make any sense to me, just make any digital payment to me.