[Resolved] Hathway Cable & Datacom — installation not done

Vassan Roayl

Address:

Manikonda, Hyderabad, Telangana, 500089

It has been more than 3 days i paid for new broadband connection, commitment was to install the services within 24 hours, its now more than 72 hours, nobody is responding to install though i am calling customer care and writing emails. I have ever come across this kind of pathetic experience with any other brands. So i decided to cancel, i want my money back.

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Apr 13, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2020

Hathway Customer Care's response Dear Customer, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.