[Resolved]  Hathway Cable & Datacom — installation not done... mental stress

Address:Dilsukhnagar, Hyderabad, Telangana, 500060

I was looking for internet connection called up justdial, i return i got a call from hathway agent name yakanna (Dilsukhnagar) he explained the plan, i called him home, he asked me to make the payment of 3190rs ans connection will be given by evening, he did not responed the whole day, nextday, dsy long i try to reach then, he said he will fix by 3pm did not respond, i called he said by 5 pm, did not respond, i called up said 30 min, then said 10 min... But did not responed at all... Its been 48 hours and there is no response... 3rd day morning someone came and layed the cable amd went of saying some other team will come and fix modem and router in 30 mim... After 5 hours... Someone came after so many calls and fixed router.. And sais connection will come in 10 min... But its been half day... There is not activation done... There are no signal in the modern... This guys are giving me mental stress and when i asked for cancelling the connection and give my money back they said it wil take 15 days time... Its literally spoiling my health, look at there careless response... They are now disconnecting my calls...
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Oct 5, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2019
Hathway Customer Care's response
Dear Mahaveer Rakesh Chand,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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