Hathway Cable & Datacom — internet connection

Address:

560076

Hi team this is regarding hathaway service id[protected]m410535 and the a/c is [protected]. Under which a made a payment of 2652 for a plan 100 mbp for 3 months they confirmed me payment received and later cancelled my plan and initiated a refund without telling me. And later when i went back they want me to take a plan for 6 months as the 3months plan is over. So if the plan was over then why did they confirm me payment received. This is just a way to take money from people's pocket knowing that in the current scenario we as consumer will take anything we are offered. This is nothing but a way to pull money from needy consumer. Changing plan overnight and then later telling you either ake another plan as we have refunded your mone since they know we as consumer will take else oue work will get hammered. We cannot go out in this situation, it's difficult to follow up with new service provider at few places certain networks don't work. All we have the option is fall pray to greedy service provider and pay what they ask you to. Highly disappointing in this critical situation. Can someone help me on this please.