[Resolved]  Hathway Cable & Datacom — internet fraud

Address:Mumbai City, Maharashtra, 400055
Website:Hathway

My hathway a/c no. Is [protected].

I paid for the hathway internet connection in my house on 24th december.
I was advised by the agents (Parshuram and ram) to pay for two routers as my house was big. One router for the living room and the 2nd one for both my bedrooms. I paid in full.

The first router was installed and its signal only came till the living room.
The second router was not installed till a whole week later.

And after the installation, we could only access it in one room. Erratically, that too. It didn't detect in the 2nd room at all.

We have been trying to call our hathway agents (Parshuram and ram), both have stopped picking up our calls. It's been a whole week o[censored]s trying to get in touch, and them avoiding our calls. Please advise.
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Feb 3, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Hathway Customer Care's response
Dear Mahima101,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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