[Resolved] Hathway Cable & Datacom — internet not working from 8 days - worst customer care

MadB

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	hway.com

My account number is [protected]
On Tuesday (10th July) your people upgraded router for better service (That’s what they told)
After that we did not get the Internet
We raised multiple complaints on this but I could not see any solution till now
I got multiple service requests for the same complaint with no solution till now call multiple times for the same issue
I don’t know what else I can do please provide me a solution

Each time I call them they send a new service request message
But they don't resolve any one.

I have never seen such a worst service in my life.

Thank you.

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Aug 27, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Hathway Customer Care's response Dear MadB,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Jul 24, 2018

Updated by MadB I am already in touch with the concern team after seeing the worst service I came here
Any way please try to resolve my issue ASAP

Thanks
Madhu