[Resolved]  Hathway Cable & Datacom — Internet quality and service issue

Address:New Delhi, Delhi, 110059
Website:Www.hathway.com

Due to less providers in my area, i have to go with hathway and its been 6months. The story goes the same way every month that your internet will work for 15-20days at max. But now this internet issue increasing as this month my plan started from 8th june and i recharged it. The internet is not working from 8-12th after complaints and there tat is 4hrs. Now on 19th june same thing happened and the best part is they only have the cx service who are good for nothing. Tried to contact to their appellate authorities and other seniors multiple time but the best thing is mail won't reach their inboxes and bounced back and call will never be answered. I really wanna know, one side we says digital india and at the same time these providers are not providing the services not the refund of my plan and security nor they will give you rebate for the wonderful service provided. Please see to it. I will share the account no. [protected].
The connection is on the name of rohit garg.
Please see to it and try to resolve the quality of service if possible.

Thanks

Rohit garg
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Jul 28, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
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