Hathway Cable & Datacom — Internet service

Address:

400067

The internet connection is not available for last two days. When contacting the customer care services, getting the recorded message that due to technical snag, the service is disrupted.
For past two days getting the same message. No other message, how it will take to resole and when the service will resume.
I have sent the email also to this regard but no reply so far.
The business is effected to a great extent without internet service.
Would like to get the conformation that when the service will be resumed?

Deepak shah

Customer id no [protected]