[Resolved] Hathway Cable & Datacom — internet speed is very slow

dpakcemk

from Kolkata, West Bengal

Address:

Chennai, Tamil Nadu, 600119

Hi team,

For the past 3 months i have been complaining about slow speed issue and i have raised multiple complaints in the hathway site. Sometime they close the ticket without fixing or fix it temporary and again from next day same speed issue.
Speed issue as per package is 100-150 mbps but most of time speed will be 20mbps and sometime like 2mbps. Could you please help. Thanks

Regards,
Deepak

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Jun 21, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

May 16, 2019

Hathway Customer Care's response Dear dpakcemk,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Jun 10, 2019

Updated by dpakcemk what is the status on this.