Hathway Cable & Datacom — internet speed issue and false advertisement

Address:

Hyderabad, Andhra Pradesh, 500072

Hathway Account Number : [protected]
Took a 50 Mbps (Unlimited) 3 Months Plan

I have an issue with the internet speed from the past week.
I have contacted the customer care they said that the problem will be resolved and a service request will be raised, the request will be closed later and the problem won't be solved.

After so many calls to the customer care finally a supervisor came to the line and said that per day limit is 20 GB and after that speed will be reduced to 2 Mbps. But at the time of bill payment they said there is no speed limits . when i asked them i was not intimated about the daily limit, then he told me we are sorry .They say UNLIMITED plan but they are giving 600 GB at 50 Mbps per month.

Previously i used a plan which is 40 Mbps 450 GB plan after the limit is crossed its 512 Kbps, I don't know how this is different from what they say UNLIMITED plan but they keep a daily limit.

As i am in the middle of the month and i don't want to continue the connection please give me the refund for the rest.