[Resolved]  Hathway Cable & Datacom — Internet/internet not working from last six days

Address:Mumbai

My internet is not working from last six days.
Six complaints registered with company were closed without attending, no response from technical team nor from office staff.
Kandivali office staff is very careless. Just doing timepass. Not picking up phone if they pick call after 15 to 20 redial they will rudely reply us why are we calling them it is lockdown & disconnect the call. This is there regular practice not to pick up calls & behave rudely evev before lockdown. They are worthless for hathway & spoiling hathway's image & reputation, request to management just throw out from your organisation & appoint some honest & capable staff for the company's benefit.
If after 7 complians, 100 phone call, whatsup massages & sms, no win is interested to attend & solve my complaint.
Please take immediate action to start my internet immediately.
Naresh balwani
[protected]
Account no [protected]
Kandivali west
Mumbai 400067
+4 photos
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Aug 13, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
May 20, 2020
Hathway Customer Care's response
Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
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