[Resolved] Hathway Cable & Datacom — Internet/internet not working from last six days | |||
My internet is not working from last six days. Six complaints registered with company were closed without attending, no response from technical team nor from office staff. Kandivali office staff is very careless. Just doing timepass. Not picking up phone if they pick call after 15 to 20 redial they will rudely reply us why are we calling them it is lockdown & disconnect the call. This is there regular practice not to pick up calls & behave rudely evev before lockdown. They are worthless for hathway & spoiling hathway's image & reputation, request to management just throw out from your organisation & appoint some honest & capable staff for the company's benefit. If after 7 complians, 100 phone call, whatsup massages & sms, no win is interested to attend & solve my complaint. Please take immediate action to start my internet immediately. Naresh balwani [protected] Account no [protected] Kandivali west Mumbai 400067 Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support May 20, 2020 Hathway Customer Care's response Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
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