[Resolved] Hathway Cable & Datacom — invalid legal notice

nilscoe

Address:

Pune, Maharashtra

Hi,
As i was moving out of india, i called customer care and requested to disconnect my connection and they said ok.Also i had submitted router at kothrud Pune office.I haven't used since April 2016.Suddenly today 13th August 2018 i have received SMS as Legal Notice to pay amount immediately.I dont understand, if i haven't used any service from April 2016 then how could Hathway charge me.

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Sep 23, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Hathway Customer Care's response Dear nilscoe,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband