Hathway Cable & Datacom — irresponsible agents and customer service

Address:

Vignan Nagar, Bangalore, Karnataka, 560075

I requested for a new connection and agent said we provide connection as soon as you pay the plan amount, i paid within an hour and next day i received msg that connection cannot be given as service is not available in my area.
Again we contacted one more agent and he too took the payment online and payment was through upi and later he said upi is not acceptable.
Two payments struck with hathway almost 6k
We tried to contact agents and customers service also sent emails
No one is telling us about the refund they simply playing around.
“we give connection, we will check, we will visit, we will give refund “ these things are heard every time we call. Such a worst and useless experience ever.
I never go for hathway again.
Contact: +[protected]
Contact: +[protected]

Both numbers are used for payments.

Contact above numbers and resolve else i will definitely take serious action on service.