[Resolved]  Hathway Cable & Datacom — legal notice

Everyday i am receiving messages from "vm-advoca", about some demand legal notice will be issues for my hathway account which i was using in pune, which i have requested on april 2016 to terminate it and yet it has not been terminated. They even converted my prepaid account to postpaid and changed my account number without even informing me. No one turned up to collect the modem despite so many requests from my side. No one responds to my email, and customer support are of no use.

I have relocated to mumbai, and so i visited mumbai hathway office (Kamala mills, lower parel) asking them to address this issue but no help.

This is really horrible and irresponsible action from hathway for not taking care of things seriously. They try to sabotage customers in every possible way.. This is mentally disturbing to receive such kind of messages and calls.

Kindly look into this matter asap hathway.
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Sep 1, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2018
Hathway Customer Care's response
Dear adrita_das,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Comments

Same thing happened to me, am getting it these days, which I used 3 years back and I returned modem and cleared all, but sill they are sending...
Even after stopping their service, they used to call me for renewal of service for many times, I scolded them left n right as I am fed with their worst service and customer care. I called them to delete my contact from their customer service book, but they never keep on sending their offers n all...
its the worst service I have ever seen, they work and behave like most irresponsible and always in that lazy attitude, worst customer care ever seen...

If anyone is reading this, please stop using it or never try it for god's sake.

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