Hathway Cable & Datacom — legal notice

pj0708

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had requested to disconnect the service and asked them to collect the modem in feb 2018.
After these many months, suddenly i got this text mentioning legal notice. Upon calling on the numbers mentioned in the sms, the guy introduced himself as consumer court representative in delhi and asked me to pay ₹2500 regarding this issue and then he would close this case.
On contacting customer care regarding this, the representative said that its all fake.in the system it shows that my account is terminated and i dont need to do anything in this matter.
This kind of behavior from hathway is tormenting and needs to be checked.

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Hathway customer support has been notified about the posted complaint.

Dec 08, 2018

Updated by pj0708 Update at 2:45 pm- 8th Dec 2018
Sandeep Sharma- [protected]
Asked me to pay ₹2500. I told him that I will talk to Hathway and if they give me this in writing only then i will pay. Upon this Sandeep sharma said pagal- fir ho jao tayaar ₹50000 ka fine bharne!
Hathway customer representative told me clearly that nothing needs to be paid and my account is also terminated. This is all fake