[Resolved]  Hathway Cable & Datacom — legal notice sent by hathway

Address:

560036

Hi,
I have received a message on 12th July 2018 saying
"Legal Notice has been sent to user LAKSHMAN BACHU for Hathway Broadband A/c No.[protected] Plz pay immediately Rs3897.31 to avoid further legal action. For any query cont Legal Team [protected], [protected]"

I was using hathway broadband till Feb 2016 beginning. My connection was converted to 50GB plan from 25GB in the Month of Dec 2015 without me asking for it and I have complained about the same during December 2015 and January 2016 then the team told me to pay for the 25GB subscription only then I have paid and asked them to change it back to 25GB plan or disconnect, They have deactivated my account and sent me a bill for 490Rs which was difference to be paid for 50GB plan which I have never asked them to activate. I have cleared all the bills for the 25GB for the duration my connection was active. Also, I am not sure why would I incur a bill of 3897Rs on a prepaid connection