[Resolved]  Hathway Cable & Datacom — modem installation

I recharged for hathway connect after a long gap for 755rs on 19th december 3:00pm a person from their side have called and assisted me then after that he said modem will be installed the same day evening today is december 24th i have called 3 times a day for customer care daily but nobody is responding properly. One of the worst internet service. My account number is ([protected]) i don't know the reason why they are having a customer care service
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2020
Complaint marked as Resolved 
After 20 days of longing and calling the customer care three time a day they have fixed the modem
Hathway customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
Hathway Customer Care's response
Dear Customer, to be able to help you further and to resolve your issue, we would be needing your location. Please share your location so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Jan 03, 2020
Updated by True Gamers
My location is 7/13, f1, A.P.meenakshi Shankaran castle, ramalingam street, swamy nagar, ullegaram, Chennai-600091
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information