Hathway Cable & Datacom — money is taken by operator but tv connection is not activated yet

Address:

Lingampally railway station side, Hyderabad, Andhra Pradesh, 500019

I have paid rental amount for this month 2 days back but local operator still not bringing up the connection which will take only minutes to do this. He is not answering the call as well, i really don't understand how hathway is encouraging such persons, it's always problem with this guy sometimes he responds soon but most of the times it's a issue with him. I hope my problem will be resolved soon.