[Resolved] Hathway Cable & Datacom — money not refunded and now spammed by calls and messages | |
I had tried to start a connection in 2017 and paid 2300 rs and because the wiring could not be done, i was told i will get refund. It is almost 3 years now, despite multiple calls and mails, i haven't been given a refund and am spammed daily, multiple times by calls and messages to reactivate my connection. I do not want a hathway connection. Please, if you cant refund the money, at least stop reminding me daily that you are theifs feedback : I had asked for hathway broadband connection in february for which payment of 2239rs was done in cash to the local provider. I also received the following message from hathway after payment mosambee mpos sale made at hathway cable and datacom limited for rs 2239.00 card x1101 rrn:[protected] authcode 008438 on[protected]. After waiting for weeks for installation and wiring and multiple calls to the local providers, the local providers informed us that wiring cannot be done. And they said company will refund the amount via cheque. However till date no refund has occurred. Was this information helpful? | |
Dec 8, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Nov 05, 2019 Hathway Customer Care's response Dear Stfar, Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly. Thank you | |
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