Hathway Cable & Datacom — my internet is frequently disconnecting

bhaskarkan07

from Mumbai, Maharashtra

Address:

S-573 A, SCHOOL BLOCK PART-2, SHAKARPUR, DELHI -92, New Delhi, Delhi, 110092

Account number: [protected]

My issue is related to Hathaway router low download speed and frequently disconnecting which occur day by day.

I make complaint through Hathaway app ...My issue is resolved but I am always facing low speed issue and sometime internet is not accessible because router not showing internet light.

Today LOS light is blinking in red color. I make complaint issue is resolved but speed is very low 10mbs only...hence, I am unable to download or stream in YouTube.

I experienced worst service from hathway. Low download speed is very big concern for me..and internet is disconnecting.

Resolve this issue immediately...or take action.

I think hathway face server problem. In the month of mid December and till today. I am facing this issue repeatedly.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Hathway customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Hathway Customer Care's response Hi, to be able to help you further and to resolve your issue, we would be needing your city. Please share your city so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.

Jan 11, 2020

Updated by bhaskarkan07 School Block Part-2, Shakarpur, East Delhi, Pincode - 110092

Jan 14, 2020

Updated by bhaskarkan07 Again I am facing this issue. Kindly, give me 1 week more.