Hathway Cable & Datacom — my net speed is very slow, hathway providers has no care

Address:

III FLOOR, PLOT NO 123, SIDDHARTHA NAGAR, KALYAN NAGAR PHASE -1, Hyderabad, Hyderabad, Andhra Pradesh, 500038

I have been facing slow speed of my net from almost 4 months, i have raised requests to hathway customer care, now the net speed which i am getting below 512kbps, my plan is 50mbps. There is huge difference. All the time these people will deactivate the account if the bill is paid a day late. Who will compensate for all these kind troubles i am facing now. It is almost a month have not used my net properly. Most of the times the net gets disconnected frequently. There is no proper care from hathway even when i raise a request to them. Most of the times they close the request / ticket raised by me without resolving and without a check with me or without my concern. I hope you will try to solve my issues.