Hathway Cable & Datacom — need my refund back

I made a online payment of rupees 5303 for the new broadband connection:[protected], i have called them several times and they keep on posting only one thing that we are working on this case. I literally don’t understand what you guys are working at the back end. Is this how you provide a customer service?
Nobody is bothered to listen to my concern.
Please i need my refund back..
Mobile number: [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2020
Hathway Customer Care's response
Hi Asif, To be able to help you further and to resolve your issue, we would be needing your City. Please share your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Apr 12, 2020
Updated by AsifSaif89
City: Bangalore- 560043
Apr 12, 2020
Updated by AsifSaif89
Please note: I don’t wanna continue with the installation, please refund my money back. Thanks

Asif
From: Bangalore
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information