Hathway Cable & Datacom — need my refund back

 
1 Review
India
 AsifSaif89 on Apr 9, 2020
I made a online payment of rupees 5303 for the new broadband connection:[protected], i have called them several times and they keep on posting only one thing that we are working on this case. I literally don’t understand what you guys are working at the back end. Is this how you provide a customer service?
Nobody is bothered to listen to my concern.
Please i need my refund back..
Mobile number: [protected]

need my refund back

Complaint Status


[Apr 10, 2020] Hathway customer support has been notified about the posted complaint.
Verified Support
Hathway Customer Care's response Apr 10, 2020
Hi Asif, To be able to help you further and to resolve your issue, we would be needing your City. Please share your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Updated by AsifSaif89 Apr 12, 2020
City: Bangalore- 560043
Updated by AsifSaif89 Apr 12, 2020
Please note: I don’t wanna continue with the installation, please refund my money back. Thanks

Asif
From: Bangalore
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    Customer satisfaction rating
    26%
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    Hathway Cable & Datacom - need my refund back