[Resolved]  Hathway Cable & Datacom — neither service has been activated nor they are agreeing for refund

Address:

400101

I am using hathway broadband since 2yrs now as pathetic as their service is, it was not unbearable. This time it got out of hands though. I had applied for change in plan and requested for the same online as well as on call. I got a call for same and was asked to pay 1847rs for 3 months which i did on 31st jan. Later i was told my plan will be activated within 24 hrs, for which i have called numerous times now that now i think they follow some different timestamp. I have my work pending since 3 days now because i relied on their internet service. Hathway connection is highly unreliable. So now i am asking to either activate the service or for refund and the customer service call magically gets disconnected after i tell them my issue. This happened at least 5-6 times in a row. Obviously they are calling it technical coincidence. But now i do regret using hathway and i will make sure never to recommend it to anyone as it can neither provide a good internet service nor even customer service or anything at all. This service is by far the worst service in all aspects i have ever got for anything. Before you decide to get hathway connection go through all the reviews online unlike me.