[Resolved] Hathway Cable & Datacom — new broadband connection
RRajesh Polkam on Apr 8, 2020
I approached hathway for a new broadband connection, provided necessary documents and paid an amount of 5650 on 2nd april 2020. It was promised that the installation will be completed within 72 hrs but till now it was not done. Raised multiple tickets[protected]m560655, 05042020m602298, 06042020m616978) for installation and made multiple call to their customer helpline but no have resolved and keep on giving fake promises. I clearly explained the executive before doing payment about the need of internet i. E., and he assured that the connection will be given in 72 hrs and because of them my entire work is pending.
I hope you understand the problem. Please provide a quick response.
A/c no: [protected]
Location: nizampet, hyderabad.
Complaint marked as Resolved May 11, 2020
[Apr 09, 2020] Hathway customer support has been notified about the posted complaint.
Verified SupportHathway Customer Care's response, Apr 09, 2020
Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
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