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Hathway Cable & Datacom — new connection for hathway account no-[protected] has not provided even after paying installation amount 3051 /- and multiple request.

Address:PLOT-A, FLAT -S2,SWATHI FLATS, BLOCK -B, ELIZEBETH RANI STREET, Chennai, Tamil Nadu, 600064

Dear team,
New internet connection for hathway account no-[protected]. Has not provided after paying installation amount rs 3051 /- i have been following up with hathway people for more then 8 days but no action taken by them.

Yesterday i could see the request raised for installation in closed without any connection provided. Would you please help to refund my money if they would not be able to provide connection. L will be really great full.

Thanks,
Bipin
[protected]
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Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2020
Hathway Customer Care's response Hi Bipin, To be able to help you further and to resolve your issue, we would be needing your City. Please share your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Mar 31, 2020
Updated by bipin Nayak Thanks for responding,
I have given my hathway account number and address in my earlier request. Let me give you again.

Swathi Flats, Elizabeth Rani Street, chitlapakkam, Chennai -600064.

Please let me know in case you need further details.
Mar 31, 2020
Updated by bipin Nayak Do I have an update, would you please refund my money, I need to get the connection to WFH and wait for infinity period.

I spoke to other service provider they will activate imidiatelly. Please refund my money by today 31/03/2020.
Apr 02, 2020
Updated by bipin Nayak Would you please help me to get my money back.
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Thanks for responding,
I have given my hathway account number and address in my earlier request. Let me give you again.

Swathi Flats, Elizabeth Rani Street, chitlapakkam, Chennai -600064.

Please let me know in case you need further details.
Reply
Do I have an update, would you please refund my money, I need to get the connection to WFH and wait for infinity period.

I spoke to other service provider they will activate imidiatelly. Please refund my money by today 31/03/2020.
Reply
Any updates please
Reply

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