[Resolved] Hathway Cable & Datacom — new connection issue (do you have value to customer?)

karthik linkalapalli

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	hathwaybroadband.com

I have made a payment of 3180/- on 21st aug 2017 till now no service or no one responding or picking my calls. Called feom another number asked for connection got a rude response from area technicians made a compaint but still no response, requested for refund no one is responding. Called coustmer care asking for refund they are asking me to go to office which is 15km far to collect money.
This the service you are giving to coustmer?

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Oct 16, 2017

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Hathway Customer Care's response Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.