[Resolved]  Hathway Cable & Datacom — new connection issue - pending for more than 6 months.

Address:Pune, Maharashtra
Website:hathway.com

Customer Number: [protected]

Customer number:
[protected]

I have applied for a new broadband connection with hatway pune on 6th jan and so far no enginneer has visted my place. Account number: [protected].
I have already paid 3months advance rs 3360.

I got an sms that your request os closed. Spoke to customer care and they are saying complaint is registered and thwy are helpless in the iasue. Sad part is sales manager, sales person, and engineer is not amswering my call. Sent a mail to hathway appellet autbority pune a week back and so far i havent receceived any reply.

Request hathway authorities look at this isaue and provide a solution. I dont think this is professional approach from hathway.

Thanks.
Rajesh
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Aug 18, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2018
Hathway Customer Care's response
Dear Rajeshpilliai,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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